From $42,000 a year - Full Time
Job purpose
The Content and Communications Coordinator is primarily responsible for the effective communication and brand interfacing between the public and the company.
This includes content creation, managing daily email, social media, phone calls and inquiries and sending the information to different departments when appropriate.
This role is also responsible for assisting in creating and activating strategic campaigns across all marketing channels.
Duties and responsibilities
*Swiftly and quickly responding to all email (main company email), phone (when appropriate), text, chat, social media messages and other forms of communications.
*Direct incoming communications to the appropriate people in the company.
*Help to collect, edit and publish photo, video, copywriting content for website, menus, social media, and print collateral *Responding to every review posted on all rating sites for all locations such as weedmaps, Yelp, Google reviews, etc.
Informing the appropriate parties when something negative has been posted that needs attention *Collect, create, organize and publish content across all platforms including but not limited to our Websites, Instagram, LinkedIn, YouTube, and Tik Tok *Work with Brand Manager to update Specials across all digital platforms and menus including website, Linktree, in-store menus and social media *Ongoing management of media content calendar, present to manager and director for weekly approval *Reply to all inbound communications (email, social, 3rd party, etc.
) *Assist Brand team with graphic design projects as assigned *Authentically Engage on social media on behalf of the brand (Instagram, YoutTube, TikTok) *Be physically on site regularly to stay connected with what is going on at the farm and in our stores as well as at community events *Assist with CRM management and optimization by setting up automated win-backs, keeping lists current, exporting reports, and updating campaigns *Assist in reporting data regularly *Assist with website Maintenance and Development *Upload and Organize digital assets into Cloud Storage *Assist with Field Marketing Events and Guerrilla Marketing initiatives *Duties and responsibilities are not limited to the work listed above and may include other duties as assigned.
Skills and Qualifications
Qualifications include:
*Continual application of your best effort *Positive, can-do attitude *Minimum HS Diploma *Bachelors in Business with a focus on Marketing, Communications or Media Production preferred *Excellent verbal and written communication skills, blog writing and copywriting skills preferred *Must have knowledge of cannabis and Hawaii *Must have basic Photo and Video Skills *Must be familiar with Google Suite, Adobe Creative Suite *Must be extremely organized, accurate, discrete, extremely detailed oriented, and able to manage multiple tasks simultaneously *Must be very fluid with a computer with skills in Excel, Various task management apps, Facebook, Instagram, YouTube, etc.
*Must demonstrate exceptional social media skills *Must work well with teams and also able to work independently *Must be comfortable in a casual yet professional, fast paced environment, must be comfortable with both the most mundane and complicated of tasks *Must be very flexible and willing to work on an ever-changing schedule *(including weekends) and available after hours and on weekends when necessary.
*Self-directed, self-starter, able to take direction and follow through on a project *Honest, trustworthy and dependable *Excellent research and execution of goals *Must be able to handle very stressful/intense business situations
Working conditions
Individual must be able to thrive in a fast paced, highly stressful business environment.
Able to take direction and work efficiently.
Physical requirements
Individual must be able to concentrate for long periods of time and lift up to 20 pounds.
Available shifts and compensation: We have available shifts all days of the week.
Compensation depends on your experience.
About Lau Ola, LLC: Lau Ola, LLC is looking for an individual to join our team.
Our ideal candidate is self-driven, motivated and trustworthy.
Learn more about us at www.
bigislandgrown.
com.
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