Catering Sales Manager, Full Time

Applicants 18 years of age or older welcome to apply Follow us on Instagram @courtyardkonaohana to peek inside the team, discounts, jobs and more that make up our ohana! Catering Sales Manager, Full Time Rate of Pay: Salaried Relocation Offered Opportunity Awaits on the beautiful Island of Hawaii.
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King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Catering Sales Manager to share the aloha spirit and strive to create a memorable guest experience.
Brief Summary of Job: The Catering Sales Manager is responsible for maintaining existing catering accounts as well as actively solicits new business.
Oversee each event from the initial sale through the post event phase of the function.
Essential Functions and Responsibilities of the job include but are not limited to: • Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.
• Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines • Solicit new and existing accounts to meet and exceed revenue goals through proactive sales efforts via telephone, outside sales calls, site inspections and written communication.
• Maximize revenue by selling all facets of the hotel including room rental, banquet and catering food and beverage, AV and other revenue generating opportunities.
• Provide overall direction and coordination for events to restaurant/banquet staff.
• Negotiate effectively to achieve maximum revenue while satisfying customer needs.
• Review and update banquet menus/packages/upgrades regularly to maximize revenue and ensure customer needs are met.
• Detailing (BEO Creation) of all meeting and events with client specifications including space requirements, times, equipment, menus, theme, décor, staffing etc.
• Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel, resolve any issues, complaints, and problems to ensure a quality product delivery and customer satisfaction.
• Attend and assist with menu tastings and pre/post con meetings with clients.
• Participate in industry and civic organizations and events to take advantage of networking opportunities to build relationships and secure new business.
• Proactively pursue and manage all catered events for the hotels.
• Execute and support the administrative aspects of booked business (general proposals, contracts, customer correspondence).
• Communicate all relevant information to the chef/banquet staff and other appropriate departments in a detailed and timely manner.
• Greet host (on-site contact) for assigned events and provide formal introduction and handoff to Banquet Captain.
• Complete quarterly sales objectives and ongoing action plan, as directed by the Director of Sales.
• Conduct hotel site inspection and customer presentations.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Meet and exceed individual productivity goals by booking business that leads to the overall team and hotel success.
• Respond promptly to all sales related inquires and correspondence from customers, prospects and lead referrals.
• Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings.
• Utilize the hotels sales system in accordance with Pacifica standards.
Knowledge/Education/Experience: Proficient in Microsoft applications.
At least two (2) years previous catering coordination experience required.
Experience in a union environment is preferred but not required.
Ability to speak multiple languages preferred.
College graduate desirable.
Skills/Abilities/Other Requirements: English speaking or bilingual.
Ability to make timely, effective decisions.
Ability to prioritize, organize and delegate work assignments.
Ability to maintain good team member relations.
Ability to develop and maintain effective guest relations.
Ability to compute basic mathematical calculations.
Dependable.
To be considered, please include your hours and days available to work with your cover letter or resume.
At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are.
Our comprehensive employment package varies by position, but may include: • Competitive Pay • Employee Explore Travel Program: Hotel room discounts at over 30 Marriott brands and over 7,000+ Marriott hotels around the world, including 34 Hawaii locations • 20% Discounts globally on food and beverages and in-room dining at Marriott Worldwide locations • Friends & Family Travel Program at Marriott Worldwide locations, including 34 Hawaii locations • Special discounts on several different vacation ownership options offered through Marriott Vacations Worldwide • Sense of place and culture • Paid company holidays and other paid time off (vacation, sick, birthday) • Medical Insurance • Free Dental Insurance • Free Life & Temporary Disability Insurance • Attractive Pension/Retirement Plans • Monthly Wellness Event • Reward & Recognition • Free hot meal each shift worked prepared by our Culinary Ohana • Free employee parking directly on-site in hotel parking lot each shift worked • Dry cleaning allowance/ free laundering of employee uniforms • Other employee shopping and spa discounts • Learning & Development Opportunities through Marriott Global Source, Pacifica Hotels University and MORE! Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort’s ohana!