KONA Hotel Concierge - Activity Sales

_*EARN AN EXTRA $1000 RETENTION BONUS!!!*_ *ABILITY TO EARN COMMISSION ON EVERY PAYCHECK!* _As a part of our team, you will receive two (2) Promotional Travel Tickets annually which equates to $650 per ticket! (Promotional travel tickets increase as your seniority increases).
_ *Do you love meeting people from around the world? Helping people create the most memorable experiences and lifelong memories.
Then this job is for you!* *This position is based on the Big Island of Hawai'i.
You must reside on island to be considered for the position.
If interested, you must complete an online application.
* Apply here online: https://ace.
wd5.
myworkdayjobs.
com/careers/job/Kailua-Kona-HI/KONA-Hotel-Concierge---Activity-Sales\_JR202419433 We are now hiring *Concierge Sales Agents* who will serve as Ambassadors of Aloha to help others experience our beautiful Island in ways they will never forget.
As a Concierge Sales Agent you will be working closely with our guests to book their activities and tours while they are on the Island of Hawai'i.
You may also be booking tours and activities on the neighbor islands for our guest depending on their travel needs.
*COVID-19 Precautions: onboarding and training for this position may be remote.
Once training is complete, the position will be based at the hotel concierge desk.
We have multiple desk locations along South Kohala and Kona Coasts.
* *Salary: *$20/hour *Status: *Full Time/Part Time - Must be available to work on weekends.
*Retention Bonus: *Receive an extra $1000 bonus upon reaching 1 year of continuous employment.
*Qualifications :* * Prior experience in sales and/or customer service (1-3 years, preferred) * Experience in working within the tourism/hospitality/travel field (highly preferred) * Exceptional sales and customer service skills (highly preferred) * Knowledge of the Hawaiian Islands * Knowledge of the Tours and Activities we have to offer (training provided) * Ability to grasp customer requirements and cater to individual needs * Love for interacting with people from different cultures * Ability to take initiative, work independently and multi-task in a fast paced environment * Excellent verbal and written communication skills (required) * Basic computer literacy (required) * Experience using a POS system (preferred, training provided) * Able to speak, read, and write in English (Required) * Able to speak, read, and write in Japanese (Highly preferred) *Benefits :* * Medical (with prescription) * Vision * Dental * Flexible Spending Accounts * Paid Time Off for Holidays, Vacation, and Illness * Company paid Life Insurance * Long Term Disability * 401(k) Plan * AFLAC Plans * Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities.
Discounts apply to family members and friends too! Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide.
Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving 17 million AAA Members across 21 states.
Pleasant Holidays is an Equal Opportunity Employer Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws Job Type: Part-time Pay: From $20.
00 per hour Expected hours: 27 – 32 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 10 hour shift * 8 hour shift * Day shift * Every weekend * Holidays * On call Experience: * Customer service: 1 year (Preferred) Shift availability: * Day Shift (Preferred) Work Location: In person