JOIN OUR PROHANA
Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community.
Being a member of our PROhana means you'll be joining a team of other high performing individuals committed to and motivated by our core mission: Empowering Hawaii Employers to Succeed.
HR SERVICES ASSOCIATE
Our HR Administration teams make it easier to be an employer in Hawaii by taking on the administrative burden of day-to-day HR processing for our clients, allowing them to focus on their core business activities.
In this role, you will be responsible for providing a range of HR support services to our clients, including but not limited to HR administration, pre-employment screening, employee onboarding, and managing employment records.
Administer various HR functions such as new hire onboarding, pre-employment background check and drug testing, and employee records management.
Process employee new hire onboarding information accurately and efficiently, including the maintenance of employee records, tax filings, and direct deposit.
Provide exceptional customer service to clients, resolving issues and inquiries in a timely and professional manner.
Maintain accurate and organized records, ensuring that all data is entered into HR systems and databases correctly and promptly.
Support the HR team with special projects and other duties as assigned.
WHAT WE'D LIKE FOR YOU TO HAVE
Experience
4+ years of customer service experience
Proficient in Microsoft Office and Google Suite (Gmail, Calendar, Docs)
Excellent communication and interpersonal skills, both verbal and written
Proficient in Microsoft Office and HRIS software
Possess strong attention to detail.
Demonstrated ability to maintain confidentiality and handle sensitive information appropriately.
Passion for providing exceptional customer experiences that provide satisfaction and results that serve to the client's needs while being mindful of the operational impact to maintain expectations.
Strong Organizational Skills.
Ability to plan, organize, and schedule in an efficient productive manner.
Work well under pressure.
Ability to juggle multiple priorities with competing deadlines.
Effectively able to juggle multiple projects while focusing on key priorities.
Ability to build cross functional relationships across departments.
Always willing to lend a helping hand.
WHY YOU'LL LOVE PROSERVICE
Our PROhana.
Our employees and customers consistently express the best thing about ProService is our team.
See for yourself and check out our Glassdoor reviews.
A commitment to holistic well being.
Generous employer contribution toward medical benefits, paid holidays and PTO, paid parental leave, student loan repayment assistance and 401k match are just a few of the ways we demonstrate our commitment to our PROhana's physical, mental and financial well being.
Professional Growth & Development.
We offer opportunities for continuing education and make new opportunities available internally first.
At ProService, We Learn & We Play for Keeps.
We hold ourselves to the highest standard and strive towards excellence.
However, we know (from experience!) the road to excellence is paved with lessons learned and we give our PROhana the space to take on new challenges, to make mistakes and to learn from them!
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