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OVERNIGHT Resort Associate, Part time: Shell Vacation Club: Kona Coast Resort

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Posted : Wednesday, April 03, 2024 10:22 AM

We Put the World on Vacation At Travel + Leisure Co.
, our mission is simple: to put the world on vacation.
Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Awarded by Star Advertiser- Wyndham Destinations (Travel + Leisure Co) has been named TOP WORKPLACE in Hawaii two years in a row! Hiring Immediately.
Relocation assistance and housing not provided.
This role is overnight and part-time.
The hours are : 11:00 pm - 7:30 am Job Summary The Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations.
This position ensures that all owners, guests and associates receive our Hospitality with Heart service.
Essential Job Responsibilities Performs at least two resort functions on a regular basis.
The following functions are the most common, but are not an exhaustive list of functions that may be performed by this role: Guest Services/PBX operator Performs daily Guest Services functions such as guest check-in and check–out, answering phones, completion of shift check-list, and posting charges for copies, laundry, food & beverage, and convenience store outlets etc.
Answer a variety of questions for guests pertaining to their reservations.
Responds courteously, efficiently and professionally to guest service requests.
Directs owner and guest requests to the correct department.
Performs light administrative duties such as sending e-mail correspondence, use of office equipment, posting in Teams, and use of Microsoft Office.
Operate switchboard, intercom and two-way radio to relay incoming, outgoing and interoffice calls and messages.
Furnish information/phone numbers to callers as requested or makes sufficient inquiries necessary to refer the caller to the appropriate resort personnel, sales or marketing or outside vendor.
Assist guests with voice mail.
Housekeeping/Common Area Inspects resort units, ensuring they are clean, functional, and sanitized for owners and guests Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking.
Maintains resort interior by dusting and polishing furniture, counters, mirrors, fixtures; washing floors, windows, counters, walls, and woodwork; sweeping, scrubbing and mopping floors; cleaning and vacuuming carpets; re-supplying restrooms and locker rooms with necessary paper products.
Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials.
Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Processes laundry to include loading, operating and unloading washers and dryers: responsible for washing all soiled linens, towels, napkins and tablecloths; and folding and ironing.
Understand operation of washing machines and dryers.
Wash and dry all dirty linens, towels, rags, etc.
, as directed by management.
Folds laundry and stocks shelves.
Knowledge and skills Organizational Skills.
Excellent communication skills.
Acquires job skills and learns company policies and procedures to complete routine tasks.
Ability to read and comprehend routine instructions, short correspondence and memos.
Ability to give high priority to customer service.
Ability to solve problems with a minimum of supervision.
Ability to read, write and understand English.
Basic office skills helpful including basic math, proper cash handling procedures.
Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
Ability to multi-task and work in a fast paced environment.
Must be people oriented and able to work independently or with others as needed.
Must be detail oriented.
Technical Skills Basic computer skills Ability to use basic office equipment including Fax, copier, printers Microsoft Office: Word, excel, outlook Key systems Job experience No previous experience is required.
How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
Travel + Leisure Co.
benefits include: • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) • Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) • Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability) • Employee Assistance Program Compensation Generally starting at $23.
05 - $23.
05 per hour.
The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.
com, including the title and location of the position for which you are applying.

• Phone : NA

• Location : 78-6842 Alii Dr, Kailua-Kona, HI

• Post ID: 9005495598


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